CONTACT US:
(P): (866) 631-4421
(F): (956) 631-5540
(E): info@rgvpch.com
(A): 612 W. Nolana Ave, Ste. 570-B,
McAllen, Texas 78504

We offer personalized care plans, assistance with daily activities, and support through Medicaid, MCOs, and private pay options.

PRIVACY POLICY
Universal Provider Service

PRIVACY POLICY
Universal Provider Service
Last Updated: December 28, 2025
Universal Provider Service (“Universal Provider Service,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services. By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Information you voluntarily provide, including:
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Name
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Phone number
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Email address
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Address
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Details included in service inquiries or submissions
B. Non-Personal Information
Automatically collected information such as:
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IP address
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Browser type
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Device type
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Pages visited
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Date and time of visit
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Website interaction data
C. Service-Related Information
Information needed to respond to service requests or coordinate non-medical support.
We do not collect medical records or provide medical data processing.
2. How We Use Your Information
We use information to:
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Respond to inquiries
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Provide non-medical administrative support
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Improve website performance
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Communicate updates or confirmations
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Maintain internal records
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Comply with legal requirements
We do not sell or rent your personal information.
3. Sharing of Information
We may share information only:
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With authorized staff or contractors
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With third-party vendors needed for website functionality
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As required by law
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With your consent
Third parties must maintain confidentiality and adhere to data protection standards.
4. Cookies & Tracking Technologies
We may use cookies and tracking tools to improve the Website and user experience. You may disable cookies in your browser settings, but doing so may impact Website functionality.
5. Data Storage & Security
We use reasonable safeguards to protect your information. No online system is completely secure, and you acknowledge this risk when using the Website.
6. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
7. Children’s Privacy
Our Website is not intended for users under age 13, and we do not knowingly collect personal information from children.
8. Your Rights & Choices
You may request to access, update, correct, or delete your personal information. Contact us using the information below for any privacy-related requests.
9. Updates to This Policy
We may update this Privacy Policy at any time. Updates take effect immediately upon posting. Continued use of the Website means you accept the updated terms.
10. Contact Information
If you have questions or privacy requests, contact:
Universal Provider Service
612 W. Nolana Ave, Ste 570-B
McAllen, Texas 78504
Phone: (866) 631-4421
Fax: (956) 631-5540
Website: https://universalproviderservice.com
Our Office Information
If you prefer to reach us directly, our office and contact details are listed below.
Our team is available during business hours to answer questions and provide guidance.

Rio Grande Valley
612 W Nolana Ave Ste. 570B,
McAllen, TX 78504
(866) 631-4421
San Antonio
6800 Park Ten blvd Ste. 172-W,
San Antonio, TX 78213
(866) 631-4421
Houston
5444 Westheimer Rd Ste. 1000,
Houston, TX 77578
(866) 631-4421
Dallas
2000 E Lamar Blvd, Ste. 600,
Arlington, TX 76006
(866) 631-4421
Administrative Support Sites
With multiple locations, our team is positioned to serve patients and families with timely, compassionate care—right in their community.



