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MCO Programs

Helping individuals and families understand, apply, and access essential healthcare benefits.

Rio Grande Valley

612 W Nolana Ave Ste. 570B,

McAllen, TX 78504

(866) 631-4421

San Antonio

6800 Park Ten blvd Ste. 172-W,

San Antonio, TX 78213

(866) 631-4421

Houston

5444 Westheimer Rd Ste. 1000,

Houston, TX 77578

(866) 631-4421

Dallas

2000 E Lamar Blvd, Ste. 600,

Arlington, TX 76006

(866) 631-4421

Administrative Support Sites

With multiple locations, our team is positioned to serve patients and families with timely, compassionate care—right in their community.

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Medicaid

CFC Habilitation (HAB):
A service provided to allow an individual to reside successfully in a community setting by assisting the individual to acquire, retain, and improve self-help, socialization, and daily living skills or assisting with and training the individual on ADLs and IADLs.

CFC Non-Waiver:
A service that helps with a member’s performance of daily living activities through hands-on assistance and supervision.

CFC Personal Assistance Services (PAS):
A service that provides assistance with activities of daily living (ADLs) and instrumental activities of daily living (IADLs) through hands-on assistance and supervision, based on the individual's person-directed plan (PDP).

CFC Waiver:
A service provided to assist a member with daily activities like bathing, dressing, and feeding. The member is also eligible for certain benefit programs like respite, home repairs, and dental.

PAS – Personal Assistance Services:
A service that helps members perform activities of daily living based on the member’s service plan. PAS includes assistance with ADLs and IADLs to maintain a clean, sanitary, and safe home environment. Authorized on Form H1700-1 Individual Service Plan – SPW (Pg. 1).

PCS / Star+Kids:
A service for the Texas Medicaid managed care program that provides Medicaid benefits to children and adults 20 and younger who have disabilities.

Protective Supervision:
A service to assure the health and welfare of a member with cognitive impairment, memory impairment, or physical weakness.

Respite Care:
A service under Long-Term Care providing short-term care for aged individuals and adults with disabilities, giving caregivers temporary relief.

Star+Plus Waiver:
A service for the Texas Medicaid managed care program for people who have disabilities or are age 65 or older.

Reach out today and let our team help you get the support and information you need.

Our Office Information

If you prefer to reach us directly, our office and contact details are listed below.

Our team is available during business hours to answer questions and provide guidance.

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Phone:

(866) 631-4421
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Fax:

(956) 631-5540
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